Last updated: March 4, 2026
At YouCanTap, we take your privacy seriously. This policy explains what data we collect, why we collect it, and how we protect it.
When you place an order, create an account, or contact us, we collect information such as your name, email address, shipping address, phone number, and payment details. We also collect any design files or artwork you upload for your tap products.
When you visit our website, we automatically collect certain information about your device and browsing activity, including your IP address, browser type, pages visited, time spent on pages, and referring URLs. This is collected through cookies and similar tracking technologies.
When your customers interact with your tap products, we may collect anonymised tap event data — including the time and approximate location of each tap — to provide you with analytics in your dashboard. We do not collect any personal information about your end customers without their explicit consent.
We use your personal information to process and fulfil your orders, communicate order status, and handle returns or issues with your tap products.
We use your information to manage your YouCanTap account, configure your tap products, and provide access to your analytics dashboard.
We may send you transactional emails (order confirmations, shipping updates) and, with your consent, marketing communications about new products, offers, and updates. You can opt out of marketing emails at any time.
We analyse usage patterns and feedback to improve our website, products, and services. This analysis is performed on aggregated, anonymised data wherever possible.
We share your information with trusted third-party service providers who help us operate our business — including payment processors, shipping carriers, cloud hosting providers, and email service providers. These parties are contractually obligated to protect your data and use it only for the purposes we specify.
We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.
We retain your personal information for as long as your account is active or as needed to provide you services. We also retain data as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time.
You have the right to request a copy of the personal information we hold about you, in a portable format.
You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
You have the right to request that we delete your personal information, subject to certain legal exceptions.
You have the right to object to or request restriction of certain processing of your personal information, including direct marketing.
We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at privacy@youcantap.com. We will respond to your request within 30 days.
We're here to help. Reach out to our privacy team and we'll get back to you within 30 days.
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